HomeDebt ManagementFlexys and Tuum collaborate to enhance debt collection processes for banks

Flexys and Tuum collaborate to enhance debt collection processes for banks

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Flexys Partners with Tuum for Core Banking Modernization and Debt Collection Software

Flexys, a debt management software company, has announced a groundbreaking partnership with Tuum, a core banking provider in Europe. This collaboration aims to revolutionize debt collection for banks by offering a real-time, customer-friendly approach to modernize their systems.

In today’s economic landscape, banks are facing challenges with rising consumer debt and stricter regulations. Outdated debt management systems with manual processes and disconnected legacy technology make it difficult for banks to meet the expectations of modern customers who seek speedy and personalized service.

The Flexys-Tuum partnership provides a solution to these challenges. By integrating their platforms, banks can replace their old core systems with a cloud-based platform that streamlines all debt collection workflows. This unified ecosystem harnesses real-time data to tailor interactions to each customer’s unique situation.

James Hill, CEO of Flexys, expressed excitement about the partnership, stating, “With our integrated platforms, lenders can ditch inefficient processes in favor of frictionless digital experiences that genuinely support customers when they need it most.” Jean Souto, VP of Global Partnerships at Tuum, also highlighted the benefits of the partnership, emphasizing the high-tech tools that will streamline collections and reduce hassles through automation.

Flexys’ user-friendly software is already trusted by leading financial institutions such as TSB, Virgin Money, and MotoNovo Finance to modernize debt collection processes. Tuum, on the other hand, helps banks break free from legacy systems and thrive in the digital world. By joining forces, the companies aim to empower banks to embrace innovation and deliver customer-centric experiences that build trust, loyalty, and long-term success.

This partnership between Flexys and Tuum represents a significant step forward in the modernization of debt collection processes for banks, offering a more efficient and customer-friendly approach to managing debt in today’s digital age.

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