Banks are about numbers…right? Not according to the super-friendly team at Bellingham’s First Federal branches. “You want to be a name at your bank, never a number,” says Market Area Manager & Vice President Troy Wills.

When we sat down to discuss tips for saving—joined by Customer Sales & Service Manager Tina Ruff—it was not only fun, but we were periodically interrupted by Troy shouting greetings to each customer who walked in the front door…by name. For stressful topics like post-holiday debt or how to build credit, consider the folks at First Federal your personal pep squad.